Participants will receive CPI certification for the basic six-hour training. You will gain an understanding of the levels of behaviour escalation and learn strategies to de-escalate behaviours. Topics include verbal and nonverbal behaviour, verbal escalation, personal safety and a debriefing strategy. Participants must attend the day in full to gain certification. Certification will remain current for 2 years (until February 2020) upon successful completion.

Presenters: Kathy Keyworth and Karen LeBrash.

SD35 Staff Only.