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February 15 @ 8:30 am - 3:00 pm
Participants will receive NVCI certification for the basic six-hour training. You will gain an understanding of the levels of behaviour escalation and learn strategies to de-escalate behaviours. Topics include verbal and nonverbal behaviour, verbal escalation, personal safety and a debriefing strategy. Certification will remain current for 2 years upon successful completion. This session is intended for participants how have either not previously taken NVCI or have gone more than 2 years since their previous training. The course will run from 8:30-3pm with a 30min lunch break and a 15min break. Participants must stay for the full session in order to obtain certification.